CTI Caller IDs Explorer Option
The CTI Caller IDs explorer option enables you to view or edit the telephone numbers stored for a person.
Adding a Telephone Number
Before you start
CTI must be selected in the System Settings to enable this option.
- From the Person Details window, expand the Linked Resources group in the Explorer pane if necessary and select
- CTI Caller IDs . The Caller Numbers window appears.
- You must be in edit mode to make any changes to the person details, so select from the toolbar if necessary to enable the other toolbar buttons.
- Select .
- In the highlighted row, type the User telephone number you want to add to the Telephone list.
- Repeat for each telephone number you want to add.
- Select from the toolbar or at the top of the Explorer pane to return to the Details window.
Modifying a Telephone Number
Before you start
CTI must be selected in the System Settings to enable this option.
- From the Person Details window, expand the Linked Resources group in the Explorer pane if necessary and select
- CTI Caller IDs . The Caller Numbers window appears.
- Select the telephone number entry you want to modify from the list by clicking on it. The entry is highlighted.
- Type the new telephone number details.
- Select from the toolbar or at the top of the Explorer pane to return to the Details window.
Deleting a Telephone Number
Before you start
CTI must be selected in the System Settings to enable this option.
You cannot reverse this procedure. If you deleted a telephone number by mistake, you have to re-create the entry by adding a telephone number.
- From the Person Details window, expand the Linked Resources group in the Explorer pane if necessary and select
- CTI Caller IDs . The Caller Numbers window appears.
- You must be in edit mode to make any changes to the person details, so select from the toolbar if necessary to enable the other toolbar buttons.
- Select the telephone number entry you want to delete from the list by clicking on it. The entry is highlighted.
- Select .
- Select from the toolbar or at the top of the Explorer pane to return to the Details window.